Inside Look At The Top Contact Management Systems (CMS)
Are you unorganized?
Do you have sticky notes all over your office with lead names, client phone numbers, customer appointments and the like?
Are your customer relationships falling by the way side?
Then you need a Contact management System for your business!
One of the many reasons many marketers don’t have the kind of success as the leaders they follow is due to lack of structure and organization. If you have problems quickly finding important information about your contacts, customers and prospects, you’re gonna have some real debilitating issues trying to grow your business no matter what your niche.
So the questions isn’t should I have a CMS in place, but which one is the best fit for my biz and my budget.
Let’s jump right in…
Features to Look for in Your Contact Management Systems
Before I start listing the top contact management systems on the market today, let’s take a look the industry standard for these top contact management systems and what features you’ll want to look for to get your biz running smoothly and making you some real money.
Check it out…
All good web based contact management systems should come with the ability to store your customers and leads information including email addresses, names, addresses, phone numbers, social media profiles, etc.
It’s important that your contact list is easily searchable and retrievable by the parties in your business that need the information and need it quickly
You should also have the ability to set up calendars and notifications so that no events or tasks fall through the cracks. Each of your contacts should be added to the relevant events or tasks and the appropriate people in your business should be notified to take action.
This can be helpful when its time for renewals of contracts or reminding you to follow-up with cold, but qualified leads.
Notepads are another great feature in the top contact management systems out there, giving your team the ability to make notes on customer and client profiles from meetings, calls, etc. Helpful information such as the best time to contact a lead or their kids names, for example, will help you pick up where a first contact left off.
Just like subsets and categories of blogs are easy to pull up because of tags, having the ability to tag your client and lead profiles is helpful as well. You can pull up an entire geographic area at once, a certain type of customer, a demographic, etc. Just tag their profiles appropriately and when you click on the tag, they are all assorted, arranged and ready for contact.
The Top Contact Management System of 2016
To make sure that not only your clients and leads are up to date, but also your contact management systems are up to date, here’s a list of the top CMS to grow your business in 2016:
Salesforce. By integrating collaboration, mobile and social tools, Salesforce remains a top player in the contact management software game, offering their steadfast standard features and a unique group and task organizer called Chatter. Easy to use since the social profiles are right next to the contact info of all your clients and leads. With Salesforce, you looking at a price range of about $60-$1000 a month if you want the added feature of their CRM.
InfusionSoft. This is a brilliant contact management system for anyone that also needs eCommerce tools and marketing automation. A one-stop do-it-all interface with appointment and contact management, your lead capture and nurture processes will never be so organized. The drawback? It can be complicated to use as well as pricey. Your starting cost would be $199-$379 per month
NetSuite CRM+. If you need to create orders, track your projects and manage the partners involved, this system offers you all that and more. With sales forecasting tools, opportunity management software and advanced metrics, reporting and analytics (in addition to standard contact management features), this is a top choice for many large companies. Cost? $199 to $499 per month
Hatchbuck. For small and medium sized businesses who need sales and marketing software that takes email marketing CRM and automation to the next level of cohesion, this is a great way for your sales and marketing teams to stay on the same page. You will also shell out a good bit of cash for this system; from $99 to $299.
The truth of the matter is, most solo-preneurs and home biz owners should be looking for a simple system that keeps track of their customers and clients so they can better serve and build relationships with them. Many of the features these contact management systems offer are great but not awesome enough to justify the costs.
So what’s an alternative solution for the Network Marketer, Home Business owner or Solo-preneur?
There is actually an amazing marketing platform that I use and is used by the mega stars in the online marketing space.
Not only does this system offer a robust CMS that is comparable to the Top 4 contact management systems, but it is much more affordable, user friendly, and also comes with perks that offer you multiple streams of income while you are using it!
That’s impressive! Learn More and how you can get your hands on it HERE
P.S If you're feeling stuck in your business even after you did everything your upline told you to do... Take a minute to Check out my 3 Step Marketing Blueprint to learn how to start marketing your business without feeling like a pushy salesman. CLICK HERE TO WATCH
April Ray
CEO/ Founder
If you enjoyed this article, leave me a comment and share with your besties! =)
Email: april@theintrovertmogul
Ph: (619) 537-9864
"As an introvert entrepreneur I don't particularly enjoy chasing strangers online, networking events, talking about myself on social media or anything else you can think of that involves selling! But, because I learned how to market online the right way, I don't have to do those things."
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Very informative post April! I completely agree about being organized. I’m currently going through a course that’s helped tremendously. I’ve always been old fashion in that I like things written out on paper but converting them to a system like you mentioned would make things much easier. You made some great points about what to look for so thank you for sharing!
Love the 5th option April… great post … thank you for sharing
Thanks for sharing, great information!
Great share April I love Infusionsoft!!!
Great post. Thanks for showing the options available. Customer relations is so important
So informative, and really shows what the value of a CRM is, glad I have mine.